PLAYER SUPPORT
How can we help?
Tell us what happened and include your device, iOS version, and app version when possible.
Email supportPurchase didn’t unlock
Open Settings or the paywall and choose Restore Purchases. Make sure you are signed into the Apple account used for purchase.
Rewarded ad failed
No reward is consumed when an ad fails. Check your connection, wait briefly, and try again when the button returns.
Progress or streak issue
Do not reset the app. Email us with the approximate time, level, and what happened immediately before the issue.
Leaderboard name
Long-press a human player to report or hide them. Rival Crew computer opponents are labeled RIVAL.
Delete data
Read the data deletion instructions. Deleting data does not cancel an Apple subscription.
Response target
We aim to acknowledge support and player-name reports within two business days.